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NAEA
The National Association of Estate Agents (NAEA) is the largest estate agency organisation in the UK, representing nearly 10,000 members. It is committed to raising professional standards across all aspects of the property market for the benefit of member agents and ultimately the home moving public. As members of the NAEA we follow a strict code of conduct to ensure the highest standards of professionalism are followed and maintained giving you the best service available.
The National Association of Estate Agents
The Ombudsman for Estate Agent
The Ombudsman for Estate Agents (OEA) Scheme provides an independent service for dealing with disputes between member agencies and customers who are buying and selling residential property in the UK. As members of the OEA we follow a strict code of practice which is independently enforced and monitored to ensure customer satisfaction.
The Ombudsman for Estate Agents
National Approved Letting Scheme
The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.
National Approved Letting Scheme